Contact Crackerjack

Crackerjack is operated by Crackerjack IT Solutions Private Limited from New Delhi. The quickest way to reach us is email. Include the email address on your account and, if your message is about a booking or a ticket, its booking or order ID — that lets us find it without a back-and-forth.

Support

• Email: admin@crackerjackj.live
• Phone: +91-8757850115

Many answers are already in the Help Centre: sending and accepting booking requests, how payments are held and released, verification, cancellations, refunds, privacy controls and deleting your account.

Where to send what

• A payment, payout or refund. Email us with the booking or ticket order ID. How refunds are worked out is set out in the Refund Policy.
• A safety concern about an artist, organiser or event. Email us, and see Trust & Safety for what we act on. If anyone is in immediate danger, call 112 first.
• Your personal data. Requests to access, correct or delete it are handled as described in the Privacy Policy.
• Partnerships, press or integrations. Email us. For what Crackerjack offers to developers and AI agents today, see Developers and AI agents.

Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, our Grievance Officer is NIKHIL GUPTA, reachable at admin@crackerjackj.live or +91-8757850115. Grievances are acknowledged within 24 hours and resolved within 15 days.

Registered office